• Last Updated: Sept, 2025

  • Collecting personal information

  • When you visit hs925.in, we collect necessary personal information including your name, contact details, billing and shipping address, device type, IP address, and interaction with the website. This helps us process your purchases, offer support, and enhance your shopping experience.

  • Device information

    • We automatically collect information about your device, browser, IP address, and time zone when you access our site. We may also track your browsing behavior for analytics, fraud prevention, and website performance improvements.

    • Purpose of collection:

      We may also track your browsing behavior for analytics, fraud prevention, and website performance improvements.

    • Source of collection:

      We automatically collect information about your device, browser, IP address, and time zone when you access our site.

  • Order information
    • Examples of personal information collected:

      Full name, shipping address, billing address, contact number, email ID, payment details (processed securely), and order history.

    • Purpose of collection:

      To process your purchase, manage delivery, provide customer support, and maintain transaction records for legal and accounting compliance.

    • Source of collection:

      Collected directly from you when you place an order through our website, including during checkout, account registration, or customer support interaction.

  • Customer support information
    • Examples of personal information collected:

      Any personal details you share during customer service interactions — such as name, contact number, order details, or issue description — are securely stored to help resolve your queries efficiently.

    • Purpose of collection:

      We use this information to improve our support processes, train our staff, and enhance overall service quality.

    • Customer support records are never shared with third parties except when required to resolve an issue (e.g., with courier or payment partners), and only with your consent when necessary.

  • Your rights

    • You have the right to access, update, or correct your personal information at any time. Simply email us at hello@hs925.com with your request.

  • You may request the deletion of your personal data from our records, subject to any legal or contractual obligations that require us to retain certain information.

  • While HS925 primarily serves Indian customers, we respect global privacy laws. If you are a California resident, you may request to view, modify, or delete your personal data by contacting hello@hs925.com.

  • Changes

  • The terms and conditions and all policies are subject to change from time to time without any prior notice. 

  • If significant changes are made, we will notify users via email or a prominent notice on our website prior to the update taking effect.

  • Continued use of our website after changes to the policy constitutes acceptance of the updated terms.

  • Sharing personal information

  • We only share your personal information with trusted third parties such as logistics partners, payment processors, and analytics tools to fulfill orders and improve our services. We do not sell, rent, or trade your information. All data sharing is done in accordance with Indian data protection laws.

  • Behavioural Advertising

  • We use behavioral advertising tools to show you personalized ads based on your browsing activity, interests, and previous interactions with our site.

  • We may use platforms such as Google Ads, Facebook Pixel, or Instagram Ads to serve targeted advertisements on other websites or apps.

  • This may include pages viewed, time spent on the site, products added to cart, and previous purchases to tailor marketing messages.

  • You can opt out of targeted advertising through your browser settings or using tools like the Digital Advertising Alliance Opt-Out Tool.

  • We do not share your identifiable personal data with advertising platforms. All behavioral data used for targeting is anonymized and shared securely.

  • Selling personal information

  • HS925 does not sell your personal information to anyone. We respect your privacy and comply with applicable laws and regulations in India and beyond.

    • We do not sell, rent, or trade any personal information to third parties under any circumstances.
    • Selling refers to disclosing customer data to third parties for monetary or commercial gain, which HS925 strictly avoids.
    • We only share data with essential service providers (e.g., delivery partners, payment gateways), and never for marketing resale or profiling.
    • If you believe your information has been misused, you have the right to request details and corrections by contacting privacy@hs925.in.

  • Our practices are aligned with Indian data privacy norms and global standards like GDPR and CCPA to ensure your trust and data safety.

  • Cookies

  • Cookies help us understand user behavior and improve our services. We use essential cookies for site functionality, and performance/marketing cookies to analyze traffic and show relevant ads. You can manage cookie settings in your browser.

  • Cookies Necessary for the Functioning of the Store

  • These cookies are required to enable core functionality such as security, authentication, and order processing. Without these cookies, you won't be able to place orders or log in securely.

  • Communication

  • Transactional: Order confirmations, shipping notifications, warranty information Marketing: Promotional offers, new collection announcements (with your consent) Legal: Important policy updates, regulatory compliance notices

  • Legal Requirements

  • We may disclose your information when required by law: Government Authorities: Tax authorities, customs, law enforcement Legal Proceedings: Court orders, subpoenas, regulatory investigations Compliance: Anti-money laundering, export control regulations